Our client, a growing organisation currently expanding its IT team, is seeking an IT Support Engineer to support its training hub and additional sites when required.
This role combines Desktop IT Support and Audio Visual (AV) responsibilities, ensuring smooth day-to-day operations across office, training, and meeting environments.
Key Responsibilities
Resolve Service Desk tickets and provide hands-on IT support
Set up and support laptops, phones, and end-user devices
Provide AV support for meeting rooms, training sessions, and events
Support Microsoft Teams and other video conferencing platforms
Assist with onboarding, asset management, and device lifecycle processes
Support remote users via VPN and remote access tools
Travel to other locations for onsite IT support when required (Dublin region)
Requirements
3–5 years’ experience in Desktop / IT Support
Strong troubleshooting skills across hardware, software, networking, and AV systems
Experience supporting Microsoft Teams and video conferencing solutions
Familiarity with IT Service Management (ITSM) / ticketing systems
Strong communication and customer service skills
Ability to work independently and manage priorities effectively
Full Irish driving licence (required due to occasional site travel)
fully on site role in Leixlip, Co. Kildare Applicants must be have full Irish working rights