Job Details
Experience: 5-7 Years
Sector:
Application Support
Application Support Analyst (Front Office) opportunity with global investment business based in Dublin 2. This is a hybrid working role with 2 days a week in-office
Responsibilities
- Provide technical support on in-house front office systems used for internal and externally for investments and trading.
- Manage full cycle production issues from initial contact through to resolution, including root-cause analysis
- Collaborate with development teams on complex issues and system enhancement
- Provide data analysis and SQL support as needed
- Analyze business requirements to advise on the best use of applications and systems
Requirements
- 5+ years relevant experience
- Commercial experience in Investment / Asset Management industry including experience with Front Office applications, is essential
- Previous customer facing technical support experience
- Strong SQL skills
- Experience with Jira and Confluence (desirable)
Remuneration
- 70-80K starting salary
- 15-20% performance bonus
- 10% pension contribution
- Health insurance
- 25 days AL
- Hybrid working (2 days in office)