VDI Specialist required for a leading national brand in the banking sector. This person will help lead the data analysis team, setting the direction and refining the process for the team.
This VDI specialist will coordinate the efforts of the company and vendor technical teams to manage the service delivery and maintenance of the Virtual desktop Infrastructure.
This is a hybrid working role (1-2 days / week) in the Dublin office
Responsibilities
Implement and manage the business activities for VDI estate through daily operational checks
Support and help to implement new VDI requests to enable more staff to work remotely
Ensure strong Governance with vendor service delivery team and key customer stakeholders
Effectively escalating issues where necessary to Infrastructure Operations / Technology Services leadership to ensure that quality standards are delivered
Maintain & monitor standards, controls, processes and solutions, to minimise business and IT risk
Ensure full compliance with all Group, Legal and Regulatory requirements and standards
Full involvement during Internal / External Audit cycle that are carried out periodically relating to Infrastructure
Support remediation of Audit Actions working closely with Internal teams as required.
Requirements:
Strong knowledge of VDI as a service using VMWare
Strong understanding of working in a multi-vendor managed service environment
Working knowledge of networking concepts desirable