IT Support Engineer

IT Support Engineer required for our client a leading global knowledge solutions company offering online courses and services. The IT support engineer will be an integral member of the team with responsibility for hardware and software support across the virtual hosted systems and employee office network.

This role is based in Dublin 1, remote until the restrictions are in place.

IT Support Engineer

Responsibilities:

  • Providing day-to-day maintenance support of the organisation’s IT infrastructure
  • Diagnosing and fixing issues on Microsoft desktop operating systems
  • Support of service requests and issues across all company applications
  • Undertaking Server builds, virtualization, migrations and platform deployments
  • Setting up and deploying new PCs, laptops, software, and peripheral equipment

Requirements:

  • Third level qualification in computer science or IT
  • 2+ years’ experience in a similar role
  • Experience in supporting Microsoft applications, particularly Microsoft 365
  • Methodical and logical approach to problem-solving
  • Working knowledge of Linux, Firewalls, switches and routers (Fortinet, Cisco) desirable
  • Excellent written and spoken communication skills

What’s on offer:

  • Salary up to 50K (DOE)
Apply now

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