IT Lead Engineer – Hybrid

Job Details

L3 Support Engineer required for our client, a leading IT outsourcing and cloud service provider. This is a 3rd level position, leading the design and implementation of a range of IT infrastructures across managed services and hybrid cloud customers. This is a hybrid role based in South Dublin.


  • Work closely with the commercial team to develop, design, and recommend technical solutions for clients
  • Work closely with Service Delivery Lead/Manager, Operations Manager and other engineers where 3rd line support is required.
  • Mentoring and knowledge transfer to L1 and L2 Engineers
  • Identifying and implementing automation opportunities and areas for service delivery improvement


  • 5 years’ experience in technical support (preferably in MSP or IT Services Provider)
  • Strong skills in Azure & Intune
  • Experience with Windows 7-10
  • Skilled in networking infrastructures (Firewalls, Routers, VLAN, WLAN)
  • Knowledge of cyber security
  • Industry qualifications (CCNA, MSCE, MS Azure)
  • Be available for on call (work out of hours) on a rotation basis.
  • Full driver’s license is essential


  • Salary 60-70k DOE
  • 37.5 hours per week
  • Pension
  • Healthcare
  • Education

Please only apply if you are eligible to work in Ireland. For further information you can contact

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