Infrastructure Project Manager

Job Details

We are looking for an experienced IT Project Manager to join a growing team and lead technical projects with cutting-edge technologies. This IT Project Manager is to join an Irish-owned and operated IT and communications provider that has been in business since the 1990s. They offer a wide range of services, including managed IT support, cloud solutions, telephony, and networking, to businesses of all sizes across Ireland.

Reporting directly to the COO, you will be responsible for managing and coordinating
project delivery, ensuring that timelines, budgets, and client expectations are
met and exceeded.

As an IT Project Manager, you will be the key point of contact between clients, the engineering team, and sales account managers. You will liaise with the account managers to generate specifications and install instructions, and work closely with the service delivery manager to ensure client deliverables are met.

You will be responsible for:

  • Managing all communications and interactions with clients, from pre-project deployment to post-project follow-up.
  • Your role will include conducting post-install client surveys, identifying opportunities for improvement, and implementing action plans to achieve the highest quality service delivery.

The successful candidate will have:

  • A degree in an IT discipline
  • Minimum of 5 years’ technical experience in a PM role
  • Background must be as a field service engineer or similar.
  • You will also have a Project Management qualification and experience, a commercial focus, and prior experience working with SMEs.
  • Strong people management skills are essential, as is the ability to adapt to change and constantly seek improvements.

This company has a strong focus on employee development, offering ongoing training and development opportunities to help their employees grow and advance in their careers. They also provide a supportive and collaborative work environment, where teamwork and communication are highly valued.
On top of that, they are committed to giving back to their local community and supporting a range of charitable causes, which can be an attractive feature for employees who are passionate about making a positive impact in their community.

On offer:

  • Attractive salary + benefits package
  • Flexible/hybrid working.
  • Immediate interview/start

If you are a customer-centric leader with excellent communication and problem-solving skills, we want to hear from you! In this role, you will have the opportunity to mentor and develop a field engineering team while playing a crucial role in driving customer satisfaction and commercial success.

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