Graduate Production Support Engineer

Job Details

Graduate Production Support Engineer required for a cutting-edge software house in Cork that develops complex algorithmic trading solutions for global customers. This is a career making opportunity to work with the latest tech frameworks & methodologies and are building an incredibly strong culture that’s built on openness, transparency and giving people the responsibility to contribute on a team, company and group level.

This role will suit an ambitions junior/graduate profile with some experience (internship) in production support that wants join a leading software product house, with flexible working arrangements (ideally hybrid in-office and remote)


  • Production Support of all platforms developed and operated by the company
  • Provide technical support to API clients
  • Work on the backlog of support tickets
  • Effectively communicate to internal and external customers
  • Maintain documentation on issue description/resolution, best practices etc.


  • Computer Science graduate
  • Experience working with java-based web servers and applications, working with Linux environments
  • Experience in scripting languages such as Python / Shell / Perl scripting
  • Ability to distinguish between critical and non-critical issues
  • Eligibility to work in Ireland
  • Be available for rotating shift


  • 30K starting salary
  • Pension contribution
  • Flexi time
  • Subsidised gym

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