Digital Support Analyst

Digital Support Analyst required for one of the world largest advertising companies with Irish HQ in Dublin D18 (beside Green Luas). This role will suit someone with 1-3 years’ experience in technical / application support, graphic design, web design or similar

A full in-house training and education program will be included as necessary. This is a hybrid structure work model 2 days in office/remote (D18)

Responsibilities:

  • Working as part of a small team responsible for digital media campaign scheduling and support, content management, capacity planning, performance monitoring, troubleshooting and reporting
  • Support delivery of successful digital media broadcast transmission through proactive monitoring, response and remedial action.
  • Liaise across departments to support the functions of digital sales, asset management and inventory, operations workflows and technical team support requirements
  • Respond to queries and issues reported through the IT support ticketing system.

 Requirements:

  • Previous IT or business operational support experience
  • Interest in digital advertising / graphic design / content management etc
  • Excellent organisational, administration and planning skills – attention to detail is key for success in this role
  • Ability to learn new IT applications systems (many are bespoke systems, so full training is provided)
  • Broad tech knowledge across Windows, Linux, Mac, Web technologies
  • Perfect written and spoken English

 

Benefits:

  • Starting salary: 35K – 40K p.a.
  • PHI, pension
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